Cancellation & Refund Policy

Cancellation
Buyer shall not be entitled to cancel Order once placed. If the buyer cancels the order no refund will be available. Tabaq and such refunds will be case to case basis by Tabaq do not refund the Order value in case Buyer’s Order is prepaid or recovers from the Buyer’s subsequent Order in case his/her Order is postpaid, to compensate the Merchants and delivery partner. Cancellation policy for Restaurants, eateries, cafeterias
In the event if the address provided by The buyer is either wrong or falls outside the delivery zone, failure to contact Buyer by the registered contact number, failure to deliver The Order due to lack of information, direction, or authorization from The buyer at the time of delivery. No refund will be available for the aforementioned reasons.
In case of a problem please contact Tabaq for assistance, we provide you full or partial refunds in appropriate cases.
The Orders placed by Buyers using the Platform are non-cancellable and non-refundable except if the refund is requested under the following conditions –
If the Order could not be delivered within the estimated time while placing the order;
If the order has not been picked by the delivery partner
If the Merchant doesn't accept or cancels the Order due to reasons not attributable to Buyer, including but not limited to the store being closed, non-availability of items, the store cannot service online orders at that moment, the store is overcrowded, etc.
If Tabaq and such refunds will be case to case basis by Tabaq cancels the Order due to reasons not attributable to Buyer, including but not limited to non-availability of the delivery partner, etc.
Tabaq and such refunds will be case to case basis by Tabaq reserves the right to look into the cancellation request of the Buyer and determine if such cancelation request falls under the conditions mentioned above. If Tabaq and such refunds will be case to case basis by Tabaq is satisfied that the request and same fulfills any of the aforesaid conditions, then Tabaq and such refunds will be case to case basis by Tabaq shall process the cancellation request and refund amounts to the Buyer
If the item is damaged before or at the time of delivery.
Tabaq and such refunds will be case to case basis by Tabaq fails to deliver the order due to a cause attributable to the delivery partner or Tabaq and all such refunds will be case to case basis by Tabaq