"United Arab of Emirates is our country of domicile" and stipulate that the governing law is the local law
Visa,Master Card and AED will be accepted for payment
We will not trade with or provide any services to OFAC and sanctioned countries.
Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
Cardholder must retain a copy of transaction records and Merchant policies and rules.
User is responsible for maintaining the confidentiality of his account.
"TABAQ DELIVERY SERVICES L.L.C" maintains the https://tabaq.ae/ Website ("Site").
All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.
PAYMENT CONFIRMATION:Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.
REFUND POLICY :Refunds will be done only through the Original Mode of Payment.
CANCELLATION POLICY: Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 48 hours for the refund transfer to be completed..
RETURN AND REFUND POLICY: We accept returns within 7 days of receipt, only if their delivery packaging has not been opened or the products are damaged or wrong product. Please notify us and return the box in its original packaging. In such instances, we will endeavour to send you another or refund the payment.
We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.
DELIVERY/SHIPPING POLICY:We have our own delivery boys within UAE. Delivery of food items will be taken maximum 4 hours and other grocery items may take up to 2 days(depending on the item).Delivery Charge will be based on the location of the customer and our store.